Please, i was user of the old Air Video, it wasn't problems with the remote access.
At new version no connect with remote access.
i attach message wrong.
Thanks and regards.
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Posted 05 September 2013 - 06:38 AM
i cant Attach the log files. Error You aren't permitted to upload this kind of file
i copy from textEdit in a doc and attach
Edited by macman104, 09 September 2013 - 10:13 PM.
Please do not attach server logs here, email them to support (at) inmethod.com and include a link to this post in your email
Posted 05 September 2013 - 11:18 AM
I'd need the network, log, you sent me transcoding logs. You shouldn't open the files in Text Edit. Create archive from Logs will create a zip file and show it in finder. You can just attach the zip file to email and send the email to support (at) inmethod.com
Posted 08 September 2013 - 01:35 PM
that is really weird that you are able to connect with old one and have not configured any port forwarding. The only explanation I can think of that the router has only recently "decided" to stop accepting port forwarding request and still honors the one set before. You can try to restart the router and see if that makes any difference.
As for the port forwarding, I can't give you step-by-step instructions because every router is different, the site
might be helpful though
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