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Problems in app connection and conversion of videos

Stream download convert problems ipad

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#1 DmitryLobutin

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Posted 02 September 2013 - 12:04 AM

Streamed few movies from my Mac without any problem, when first launched everything was ok.(streaming)

Until I've tried to download few clips to ipad.
Conversion is not working right. No video on Ipad( sound is ok)
No scrolling through the "sound" - gives an error.

Checked out converted videos folder on my machine and saw that your converter created mp4 files 715:49:40 in time. (Picture and sound available but scroll is not working. length of the video.)

Next problem was inability to connect to server again. Server says that ipad is connected. But on ipad I can connect to the server, it shows me my shared folders but when I try to open them - long loading and then an error that I'm not connected to the server.

Tried to restart my Mac and server few times,not helped.

Now I can't even connect and stream movies.
Non of functionality is working.
Fix Fix Fix

#2 admin

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Posted 02 September 2013 - 12:10 AM

Hi,

 

can you please send logs to support (at) inmethod.com ? You can get the logs in Air Video Server HD properties - click Show Logs in Finder/Explorer.



#3 DmitryLobutin

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Posted 02 September 2013 - 12:11 AM

File Info. Same length for all videos of 715:49:40
All of them were short tutorial videos about 10 min length before conversion.

Can't understand why all videos should be converted. Airplayit HD saved pretty much every video without conversion.

#4 admin

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Posted 02 September 2013 - 12:16 AM

Hi,

 

I really can't tell you without seeing the log first.



#5 DmitryLobutin

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Posted 02 September 2013 - 12:21 AM

Streaming and connection become normal again after restarting machine.
 



#6 admin

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Posted 02 September 2013 - 12:21 AM

Hi,

 

can you please upload one of those files here?

 

http://www.mediafire...54ce133b8c0cb0b

 

Thanks. I'll look at it as soon as possible.



#7 DmitryLobutin

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Posted 02 September 2013 - 12:29 AM

Recently downloaded one video. Image and sound, all working. maybe problem appeared becouse ive started downloading about 40 of them in one time (it takes hell a lot time to convert and transfer to iPad )

sending files now



#8 admin

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Posted 02 September 2013 - 12:32 AM

Hi,

 

the conversion is sequential, so it shouldn't matter how much you try to download. If it happens again, please let me know, with a file I can try to reproduce it locally.



#9 DmitryLobutin

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Posted 02 September 2013 - 12:35 AM

Thank you for your fast replies.
And thank you for a great product!
will write to this topic again if something happen again.
Have a nice day!



#10 DmitryLobutin

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Posted 02 September 2013 - 12:41 AM

Too soon.
Downloaded one of those first videos to iPad -

same problem - no scroll no video, sound- ok.
File extension was .flv

The same as other file that ive downloaded one minute before this one.
Please let me know if you'll find something out.

Thank you.



#11 admin

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Posted 02 September 2013 - 12:51 AM

Hi,

 

could you upload the original file?



#12 admin

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Posted 02 September 2013 - 12:59 AM

Hi,

 

thanks for the file. Is Cant-Rail the original of Creating the Shoulder? It does seem transcode wrong, but does not produce the problem that Creating the Shoulder has.



#13 admin

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Posted 02 September 2013 - 03:00 AM

Just an update: The problem here is that the files don't have framerate set, which causes problems during muxing. It is a bug and it will be fixed soon.



#14 admin

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Posted 04 September 2013 - 01:12 AM

Can you give this version a try?

 

http://forums.inmeth...r-hd-107-beta1/







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