Has anyone else had any issues with getting help from the developers? I am a long term user of AV and love it. But over the last few months its been getting very unstable for me. I have been in email contact with one of the team for years and they have always provided great support, then they went quiet, I did receive an email to say they were working on another project and had no time to look at AV any more.
I have raised tickets with the support site, sent logs etc but have not had a single reply. Its getting to the stage where I need to start looking at alternative software. I can't have the server crashing multiple times a day, I have family and friends watching from all over the world and its getting really boring for them to keep sending me msgs every time it goes down.