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Air Video HD Purchasing issue


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#1 Max Chen

Max Chen

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Posted 06 July 2017 - 07:46 AM

Hello 

 

I bought the "Air Video HD" in November using the app purchase feature, but I did not see "Air Video HD" in my purchase. I asked APPLE and they told me that I did Purchase, and is a "non-expendable" type of purchase.
APPLE said that only App developers can use tools to investigate the problem, they can not solve the problem for me. So please help me fix this problem.
My Apple ID: max@lustertech.net
 
P.S. 
I have sent the letter to inmethod@inmethod.com to react to this question for more than 5 times, but none of you have responded to me

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#2 Max Chen

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Posted 12 July 2017 - 02:28 AM

No one responded ?
Is this your service ?





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