Jump to content


Photo

Playback perfect, until....


  • Please log in to reply
5 replies to this topic

#1 reimomo

reimomo

    Newbie

  • Members
  • Pip
  • 7 posts

Posted 12 October 2016 - 06:38 PM

I'm on a Mac and Air Video HD has been rock solid for me, and played back everything I've thrown at it, faultlessly.

 

But just in the last week or so, I've started to have error message when trying to play some files.

 

I've tried isolating the issue, but there doesn't appear to be a common thread. 

 

The error message on my iPhone is is 'Playback failed for XYZ.mkv Media failed to load'.

 

It happens on around 20% of my files. It doesn't appear to affect by file type - MKV and MP4 are equally affected. Or by file size.

 

Does anyone have any clues? Could it be connected with the Sierra update?

 

Thanks in advance for any help.

 

 


  • NatrickSa and koledWet like this

#2 admin

admin

    Administrator

  • Administrators
  • 2585 posts

Posted 29 October 2016 - 08:44 AM

Can you try playing such file and after it fails send the logs from Air Video Server HD (using the Create Archive from Logs button) to support(at)inmethod.com? Thanks.



#3 reimomo

reimomo

    Newbie

  • Members
  • Pip
  • 7 posts

Posted 15 November 2016 - 09:33 PM

Sent!



#4 admin

admin

    Administrator

  • Administrators
  • 2585 posts

Posted 15 November 2016 - 10:05 PM

I don't see anything wrong with the log. Does the playback work if you enable "Force Conversion" in playback settings? Also, before you do that, can you try latest server beta?

 

http://forums.inmeth...beta2-released/



#5 reimomo

reimomo

    Newbie

  • Members
  • Pip
  • 7 posts

Posted 16 November 2016 - 04:09 PM

Tried Force Conversion - still no luck.

 

It's very odd, as it used to work faultlessly. My wife's AV HD app still casts fine.



#6 reimomo

reimomo

    Newbie

  • Members
  • Pip
  • 7 posts

Posted 17 November 2016 - 08:53 PM

Deleted and reinstalled the app and it's working again!

 

Thank God. The thought of going back to P*** gave me the shudders. Air Video HD is a fantastic app.






0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users