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Subtitles None

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#1 sucram



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Posted 31 January 2016 - 10:09 PM

Hi. When I watch a movie through the iphone app, i cant get up the subtitles. It says "Subtitles None". When I click on the tab, a new page appears. It says "No subtitles" under "Language". I dont know why it isnt working. I have downloaded the srt-file and the file has the same name as the movie-file. Also the srt-file is in the same folder as the movie-file. 

#2 admin



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Posted 03 February 2016 - 11:04 PM

That's really should be all that is necessary. Can you please double check if the file name is indeed identical? If so, please send me screenshot of the folder listing and the subtitle file to support(at)inmethod.com, I'll take a look.

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