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How can I get a new server PIN for a server on Windows?

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#1 Rick Komer

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Posted 23 January 2016 - 01:56 PM

It's easy to find posts that tell how to delete the existing server PIN on a MAC installation, and it's easy to find posts that tell how to delete the server PIN on the old Air Video system. However, I haven't been able to find this for Air Video HD on Windows. How do you get a new server PIN when running Air Video HD on Windows?

I want a new PIN because I cannot connect remotely using the server PIN. However, I CAN connect remotely if I manually configure my Air Video HD clients with my external IP address, so I know my port forwarding is working properly. But when I try to connect with my server PIN, I always get an error telling me it cannot connect to the XMPP server.

I'd like to just try deleting the existing PIN and getting a new one. Any help would be appreciated.
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#2 admin

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Posted 23 January 2016 - 10:35 PM

The new pin will not help here. Which Air Video HD version do you have installed on your device?



#3 Rick Komer

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Posted 23 January 2016 - 11:23 PM

I was running version 2.1.2 on my iPad.  I just upgraded to version 2.1.4, and it fixed my problem.  I can now connect remotely.

 

Thank you!!!







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