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very slow loading and playing


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#1 thebmoman

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Posted 18 December 2015 - 09:36 AM

i have folders and files in a folder for air video hd.

 

it takes a while to load and none of the files will play until the thumbnail loads.

 

is this normal?

 

when i scroll up and down it forgets the thumbnails and has to reload them.

 

if i select a file that has not loaded the thumbnail yet, the screen goes black. it does not show the progress bar at the bottom and eventually gives an error.

 

this is very tedious and difficult to deal with. why does it need the thumbnail to play the file?

 

between this slow loading and dropping server connection this hardly seems worth the $ i paid for it.



#2 admin

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Posted 23 December 2015 - 01:53 PM

This is definitely not normal. Does this happen with a NAS?



#3 cosmoxl

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Posted 24 December 2015 - 01:17 PM

the video not loading unless the thumbnail shows and slow loading of thumbnails is normal in my experience.  but, I haven't had problems with the apple tv forgetting thumbnails.



#4 admin

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Posted 30 December 2015 - 01:06 AM

Slow loading is not that normal really. Are your videos stored on NAS?






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