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UPnP issues


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#1 Nich01

Nich01

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Posted 22 September 2013 - 03:51 AM

Hi - I am not a very technical person - I have some basic understanding but am struggling at the moment.  Our computer recently crashed - and when we had it returned Air Video was removed.  I went to download the server again and found a HD version, so chose to download that instead.  Got everything set up and the app on the iPad.  All seemed to work fine.....   Last night the server kept stopping and I had to close the application and start it again.  Today I am receiving the message:

 

UPnP port mapping not possible.  The server is not reachable from directly from the internet.

 

Can someone help me through sorting this out please?


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#2 admin

admin

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Posted 23 September 2013 - 12:46 AM

Hi,

 

could you please email the logs (Create Archive from Logs in Air Video HD properties) to support (at) inmethod.com ? Thanks.






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