Jump to content

Most Liked Content

#5819 Air Video Server HD for Linux

Posted by admin on 06 December 2014 - 03:22 PM



I'm happy to announce that our first version of Air Video Server HD for Linux is available for download.

It has mostly been tested on Ubuntu 14.04.1, but unless we messed something up any recent 64-bit distribution should do.

The server distribution is self-contained. The only dependency is VLC 2.1 or 2.2, which is required for its decoders (by default expected in /usr/lib, can be configured in properties file).


Note: Beta 3 was built on Centos 6.6 so it should be possible to run it on older distributions.



  1. Unpack the archive anywhere you want
  2. Edit server.properties and add folders to share
  3. Run start.sh

#499 *Read This* Before Reporting an Error, Playback Issue or Including a Log from...

Posted by macman104 on 09 September 2013 - 09:56 PM

If you are experiencing an error or playback issue, please submit a support ticket:

  1. The preferred method is to use InMethod's established support ticket tracking service to submit a support ticket.  You can go to InMethod's support website, or go directly to their support ticket submission page.  If you create an account, you'll be able to track and see the status of any tickets you have submitted.  You can also upload files during your ticket submission, whether they are screen shots, server logs, etc.  If you feel the issue you are experiencing is truly an error in the program, please use this method.
  2. You can also post issues to the forums here, which is in general, more suited for troubleshooting.  Additionally, we ask that you not attach server logs to the forums which are usually required for solving server or app issues.  If you feel the inclusion of logs are important, please instead use the support ticket process.

In either case, please take some time to search the forums prior to posting a new topic to make sure an answer to your problem hasn't already been posted.


If you experience a playback issue with a file:

Sometimes a file that you have on your server does not play properly.  If it turns out that this is due to an inability to convert the file or transcode it properly for streaming to your device, you can follow the directions on InMethod's support page for Uploading Sample Files.  If you have submitted a support ticket, make sure you indicate the name of the file that you are uploading.  If you are asked by the developer on the forums to upload the file, ensure that you respond to the forum post with the file name you are uploading.


If you upload a sample file, please either create a bug report, forum post or email us about the issue. We get some sample files that play without any problems so we need some context about what doesn't work for you.


Providing Server Logs to the Developer:

Server logs can be critical in helping diagnose various connection or playback issues.  However, they may contain sensitive information such as IP address, server pins, or other personal device info.  

Therefore, DO NOT POST server logs to the forums here.  Logs posted to the forums will be removed (or text removed from the forum post itself).

If your problem requires the inclusion of server logs, then please instead go through the support ticket process (Option #1 above).  If the developer responds to your forum post requesting the server logs, please email them to support (at) inmethod.com and include a link to the forum post in your email.


To prepare an archive of the server logs:

  1. Launch the Server preferences window
  2. Select "Create Archive From Logs"AirVideoHD Server Preference Window.jpg
  3. This will zip all the logs into an archive and then open a window explorer (or finder for Mac users), it will be a zip file named starting with "AirVideoServerHDLogs"AirVideoHD Server Logs.jpg
  4. You can then attach this file to either a support ticket or email them to the support address above.

  • AnthonyFiz, qzzyyynpmlh, RussellIcet and 17 others like this

#255 Rebuilding thumbnail cache

Posted by admin on 04 September 2013 - 02:16 AM

If you need to rebuild thumbnail cache for some reason you need to delete the MediaInfo.db file in AirVideoServerHD configuration folder.



Since Server 2.1.0-beta2 the visiting the following URL (on the computer running Air Video Server HD) should clear thumbnail cache




For older server version:




1. Open  (Applications / Utilities / Terminal)


2. Copy the following command and paste it to Terminal


rm ~/Library/Application\ Support/AirVideoServerHD/Data/MediaInfo.db




1. Open Command Line (Start -> Search for or Run cmd.exe)


2. Copy the following command and paste it to cmd.exe (text can be pasted to cmd.exe by right-clicking in the window)


del %LOCALAPPDATA%\AirVideoServerHD\Data\MediaInfo.db

  • Tequila1pr, AnthonyFiz, qzzyyynpmlh and 14 others like this

#780 Missing Codecs

Posted by admin on 21 September 2013 - 12:46 AM

Air Video HD uses system codecs to decode your videos. If you get missing codec error, it most likely means that the particular decoder is not present on your computer. In most cases, doing the following will resolve the situation:


On Windows


Either install VLC 2.1 (64bit version for 64bit server) or additional DirectShow filters.


On Mac OS X


Either install VLC 2.1 or Perian. VLC is preferred as Perian is no longer maintained.

  • Tequila1pr, AnthonyFiz, qzzyyynpmlh and 11 others like this

#884 ExternalEncoder.exe error

Posted by e.s on 23 September 2013 - 05:24 PM

Hi, before I start I would like to say this new product is a great evolution from standard AV.


Anyway, I have AV HD installed and it works fine as far as I can tell :)  however, upon shutting down my pc I keep getting this error.


Application popup: ExternalEncoder.exe - Application Error : The application was unable to start correctly (0xc0000142). Click OK to close the application.


Any idea why this popup error happens when I shutdown the pc ?


I have AV HD set to "start at login".






I posted a ticket with stack dump attached.

  • vlad28, Tequila1pr, AnthonyFiz and 5 others like this

#5960 Hardware Accelerated Transcoding

Posted by admin on 13 December 2014 - 10:45 PM

Starting with Air Video Server HD 2.1.0 hardware accelerated transcoding through QuickSync is supported. For now it is disabled by default and needs to be enabled in Air Video Server HD Settings




Mac OS X


H.264 hardware decoding and encoding is supported on models with dedicated video encoder - these are models which also supports AirPlay Mirroring.


There is one caveat - only one transcoding session can be hardware accelerated, so if you transcode multiple streams (or another software is using the hardware) Air Video Server HD will fallback to software transcoding.




The computer must have Intel Core CPU with Intel HD Graphics 2000 or newer. That means 2nd generation, 3rd generation, 4th generation and 5th generation Intel Core CPUs are supported. 


You can check if your CPU supports QuickSync here




Windows with integrated (Intel HD) GPU only


Accelerated transcoding on computers that only have integrated Intel HD GPU (HD2000 or newer) and no external GPU should work without any complications. Make sure that you have latest Intel drivers installed.


Windows with both integrated (Intel HD) and external (ATI/nVidia) GPU 


Here the situation is bit more complicated. In order for this to work, you need Intel HD4000 or newer and be running Windows 8 or newer.


1. Make sure that Integrated GPU is enabled in your PC BIOS setup


Check your BIOS Setup manual for instructions on how to do this. 

After this has been successfully done, you should see both the Integrated and External GPU in your Device Manager.




2. Install latest Intel Drivers


The drivers can be obtained here.


3. Windows 8.0 seems to require "fake" display for the Intel GPU


3.1 Go to Screen Resolution


Right click on your desktop and chose "Screen Resolution"




Click the "Detect" button




Selected detected display for Intel HD graphics and select "Try to select anyway on: VGA"




Click on "Apply"




Extend displays: Chose your main display, for Multiple Displays select "Extend these displays" and click on "Apply". 



  • truddyFresy, Danielmn, Josephhink and 5 others like this

#10295 Missing Codecs

Posted by bhummel99 on 16 August 2017 - 02:43 PM

The original recommendations to fix the missing CODECS problems don't work.


I am running latest AirVideo HD 64-bit on Windows 7.  I am running VLC 2.1 64-bit.  And I tried installing  ffdshow.  Neither one had the H.265 Codec.


I can go out and find more codecs.  My only question is what folder do I put them into?




  • chrystalpq69, hapedWet, MichaelBaino and 4 others like this

#9632 Can't connect externally!!!

Posted by pjft on 29 October 2016 - 04:11 PM

I've been very happy with Air Video for years now and used to have no problems connecting externally to watch my content. Now however I am not able to connect externally whatever I try.


I'm pretty sure the server is accessible externally because if I try to connect in Safari on my iPhone using my home ip address and the Air Video HD port I get a response message showing the version of Air Video Server HD and ServerId followed by a long string of characters


However when using the Air Video HD app on my iPhone I just get an error message. When connecting via the server that is automatically recognised from being on my home wifi the message says "Error occured wile resolving server address. Host not found: s0.coremediacenter.com" And if I create a manually configured server by inputting the ip address I get an error message which says "The internet connection appears to be offline." Lastly if I try a manual connection using my server PIN I get an error message which says "Error occured wile resolving server PIN. Host not found: s0.coremediacenter.com"


Has anyone had the same problem? Anyone know how to fix it?

  • chrystalpq69, hapedWet, MichaelBaino and 3 others like this

#10337 Open Source

Posted by omf on 22 September 2017 - 04:18 PM

Back in July of 2016, the possibility of making the Air Video server open source was mentioned (http://forums.inmeth...ge-3#entry9315)


Has any more thought been put into this?  It might provide the project with a significant shot-in-the-arm.



  • Ludatyk, NatrickSa, hapedWet and 3 others like this

#10221 very glad I now registered

Posted by ErnaMilfor on 03 July 2017 - 01:40 PM

I really like what you guys tend to be up too. This kind of clever work and coverage! Keep up the superb works guys I've incorporated you guys to blogroll.

Also visit my site ... F series.Crt egypt
  • NatrickSa, hapedWet, MichaelBaino and 3 others like this

#10215 Im gladreally happy I now registered

Posted by BobbieNewq on 02 July 2017 - 10:19 AM

I'm curious to find out what blog system you are using? I'm experiencing some small security issues with my latest website and I would like to find something more safeguarded. Do you have any suggestions?

Here is my web blog: mw Maps update
  • hapedWet, MichaelBaino, Larestads and 3 others like this

#10189 CiALIs Vs viAgRa

Posted by StephanieE on 23 June 2017 - 01:39 PM

erectile dysfunction meds cialis vs viagra viagra coupons cialis side effects do you need a prescription for viagra
  • NatrickSa, chrystalpq69, hapedWet and 3 others like this

#8797 Ability to log which user is accessing files

Posted by Maiisoh on 23 January 2016 - 01:14 AM

Quick question.  Is it possible for my Air Video HD server to log an IP address of iPad ID or something else of who is accessing my files through Air Video HD?  I have several users (my kids) with associated passwords set up and want to know if it's possible to see if a different iPad was used instead of the ones owned by my users.  I want to make sure that my users are not sharing their usernames and passwords with friends and having unathorized people accessing my files.  If it's not possible to do this, is there any chance that it can be incorporated into a future build?  Thanks for any info you can give me on this subject.    Rick

  • tdoane78, qzzyyynpmlh, SailorGuy and 2 others like this

#7315 I have to restart Air Video Server all the time

Posted by neonskij on 13 July 2015 - 06:41 PM



I'm running the latest version of AVC and after I got a new router (ASUS RT-N66U) I have to restart the server all the time in order for it to work.

I usually play videos on my ipad and it says unable to access the server after a while - I go to the computer and restart the server and voila! It works for a few hours.

Just set my local IP's to static and will see if that helps. I know it's probably a router issue but I cant figure out what it could be.


Any ideas ?



  • truddyFresy, Danielmn, Larestads and 2 others like this

#6181 Downloading problem

Posted by dsreyn on 28 January 2015 - 01:41 AM

I'm getting ready for a trip, and I like to have some video to watch on the plane.  So a few hours, I queued up some recorded TV shows (four, to be exact) to download to my iPad.  I then closed the smart cover on my iPad (with AirVideo left open) and went off to do some other things.  Checking back a while later, I found that two of the shows had finished downloading.  The two remaining shows had been converted on the PC end (they were shown as completed in the conversion queue), and were still listed in the download queue.  However, there was no downloading in progress.  I then selected an additional program to be downloaded from the PC, and once I did, downloading of one of the earlier (already converted) shows started.


So is there some way that AirVideo can remain active if I'm not using the iPad and preventing it from going into sleep mode?  At least, I'm guessing this is what's going on.  With the older version of AirVideo (I don't remember which version specifically), active conversions and downloads seemed to prevent the iPad from going into sleep mode, but this no longer appears to be the case.



  • hdfmpldz1, truddyFresy, Danielmn and 2 others like this

#4465 linux server

Posted by admin on 27 June 2014 - 06:20 PM

Update: We had a meeting today discussing this. The work on linux server port should start in few weeks (depending on how fast we'll be able to wrap up current tasks). The initial version should be headless (no UI) and have simple configuration file interface.

  • gyre, E71, BE77Y and 2 others like this

#10265 Video Playback

Posted by Dantart on 10 July 2017 - 07:57 PM

I have been an Air Video user for 5+ years.  I have upgraded to Air Video HD and now have issues.  My video plays for awhile but if I pause it I can't get it started again.  It just loads then eventually throws me back to my Apple TV menu.  Recently, all my movies are pausing or not loading.  

Should I switch to using the pin method?


Any help would be appreciated.



  • NatrickSa, MichaelBaino, Larestads and 2 others like this

#10255 very glad I now signed up

Posted by SallyBurba on 08 July 2017 - 08:25 AM

I get pleasure from, cause I discovered exactly what I was taking a look for. You have ended my 4 day lengthy hunt! God Bless you man. Have a great day. Bye

Here is my blog post - Bmw-Eg
  • NatrickSa, hapedWet, MichaelBaino and 2 others like this

#10250 Мы открыли новые игры онлайн!!

Posted by WillianVil on 05 July 2017 - 03:29 PM

Теперь на LuckForFree.com вы можете играть в дурака онлайн - без ограничений!
А также:
дурак, дурак переводной, подкидной дурак, карибский покер, короткие нарды, преферанс, реверси, шашки!
  • NatrickSa, hapedWet, MichaelBaino and 2 others like this

#10220 Im gladreally happy I now registered

Posted by AlbertoMas on 03 July 2017 - 11:38 AM

I am curious to find out what blog platform you happen to be utilizing? I'm having some minor security problems with my latest site and I would like to find something more secure. Do you have any solutions?

Feel free to surf to my web-site: bmw nav map egypt
  • NatrickSa, MichaelBaino, Larestads and 2 others like this